Sterling Lemon Law

Client Portal

Claim progress, repair orders, manufacturer responses, and your buyback timeline — all in one secure workspace.

1,400+ Buybacks $0 Out-of-Pocket Statewide

Claim status

Buyback demanded

Vehicle

2023 SUV

Repair attempts

4 · 41 days OOS

Mfr. deadline

Aug 12

Claim Timeline

Repair orders compiled — 4 visits, 41 days OOS

Lemon law qualification confirmed

Manufacturer notice + buyback demand sent

Manufacturer response pending — deadline Aug 12

Buyback figure finalized (mileage offset)

Funds disbursed & vehicle surrendered

Adrian Cole: Demand sent. Manufacturer has 30 days. Strong file — 4 documented attempts under warranty.

Case Team: Please confirm odometer reading at your first repair visit.

Rachel O.: Uploaded all four repair orders and my purchase contract.

Estimated refund (payments + taxes + fees): $82,400

Mileage offset being calculated

Manufacturer counter / acceptance: by Aug 12

Civil penalty evaluated if refusal is willful

Repair orders ×4 — received

Purchase contract — received

Buyback acceptance & release — signature required

Odometer at first repair — confirm